Welcome to SOSCall24, For our emergency solutions

Water heating

1.24 hr. Burst Geyser Replacements & Upgrades
2.Solar Geysers and Solar Thermal Panel System Installations & Maintenance
3.Heat Pump Installations & Maintenance
4.Electric Geyser to Solar Conversions

Our Solutions

Geysers

SOSCall24 works closely with client technical teams for •Electrical Geysers
•Solar Geysers with electric back up
•Non-electric solar geysers
•Copper geysers
•Commercial grade geysers





Solar thermal Panels
•Standard Flat Plate solar thermal panels
•Evacuated Tubes Solar Thermal Panels
•NovaSun hybrid flat plate solar thermal panels








Heat Pumps

•Commercial Heat Pumps
•Domestic Heat Pumps
•Swimming Pool Heat Pumps





Plumbing Valves

•Tempering Valves
•Safety Valves
•Pressure Control Valves
•Drain Cocks
•Vacuum Breakers
•Shut off valves




Components & Accessories

•Solar geyser and panels Roof mounting systems
•Lagging
•Thermostats, Elements, drip trays,
•Heat pump and Solar geyser system components and spares





Hot Water System Controls & Electronics

•Solar geyser controllers
•PV Solar Water Heating Panels and Solar Water circulating Pumps
•Electric geyser to solar system conversion kits

Solar Thermal


1.Water heating is 35%‐45% of the average home’s electricity bill

2.In the next four years based on current rate increases the average home’s electricity bill will double.

3.SOSCall24 works with clients to specify, configure, install and certify  the most appropriate water heating solution for client application, environment and budget.


Flat Plate Collector Systems

SOSCall24 is a Distributor and installer of various OEM brands including NovaSun flat plate panels systems  of the Patented Panel designs which eliminate all Common problems with Evacuated tubes and other flat plate collectors
•System cannot overheat (No Stagnation)
•Does not freeze   &  Hail resistant
•maintenance-free, easy to install
•Systems Guaranteed for 5 or 10 years








Evacuated Tubes (EV Tubes) Collector Systems

•Can be plumbed into all rooms of house e.g. Bathroom and Kitchen etc. (pressurized)
•Evacuated tubes are sensitive to hail / stones
•Thus requires maintenance
•Can be Subject to overheating (Stagnation), requires correct specification
•Exceptional track record in terms of performance and reliability


Heat Pump Solutions

Heat pumps utilise the solar heat stored in the surrounding environment. This provides approximately 75% of the heat pumps heating energy, with only 25% of external energy required in the form of electricity to achieve a heat output of 100%. Thus 1kw of electricity used in a heat pump is the equivalents of 4kw for a normal geyser.

Commercial Heat Pumps
•Save up to two-thirds or more on commercial water heating costs
•Ideal for hotels, guesthouses, B&B’s, universities, factories and offices
•Modularity allows multiple units to be linked
•Water output temperature adjustable from 40°C to 60°C




Gas Water Heating Systems

Tankless water heaters use less energy because they provide on demand hot water, as opposed to a traditional water heater that stores and heats water in a tank. 

They also have a longer expected lifespan than a traditional water heater, 20 years vs. 10-12 years.  Tankless water heaters take up less space than traditional and require less maintenance




Property Developer & Insurance Solutions

Property Developer & Insurance Solutions

Integrated Solutions

SOSCall24 works closely with client technical teams for the specification and configuration of integrated heat pump, solar thermal panel and geysers, electronic control and electrical integration into the property.
•SOSCall24 technical management offers end to end project management solutions for clients for the delivery of water heating solutions on client developments
•SOSCall24 will work with developer on most appropriate funding solutions for renewable energy solutions on developments and commercial properties.

Effective Emergency Response : Hot Water Systems
•Roving teams that can respond to insurance burst geysers emergencies

Homeowner customer relations
•Our teams are well trained in homeowner friendly engagement and management, ensuring insurance policy holders have a positive experience .
•Our teams are coordinated by dedicated central staff, who consistently give feedback to the incident manager / insurer on live status of claims from start to conclusion.

Residual Damages
First response capability to assess, take measurements and compile preliminary report for insurer on residual damage towards repair quotation.

Hot Water System Knowledge and Expertise

Hot Water System Knowledge and Expertise

Our teams are regularly trained and practically tested in their ability to assess, accurately diagnose and  trouble shoot hot water system according to the SANS codes.

SOSCall24technical management and installation operations are experts on:

•SANS 10254 – The installation, maintenance, replacement and repair of fixed electric storage water heating systems
•SANS 10106 – The installation, maintenance, repair and replacement of domestic solar water heating systems
•SANS 1352 – The installation, maintenance, replacement and repair of domestic air pumps source water Heating heat pump systems.
Our teams have been trained and are experienced in Various OEM Warranty Policies

Installations compliance & quality 

Installations compliance & quality 

Solar (Qualified) Installer: Persons applied for this category of registration has passed the relevant plumber trade test as specified in the Manpower training act section 28 or 13 and/or has obtained a plumber qualification in terms of the Skills Development Act and have completed and passed the relevant Solar Elective Skills Program.

Plumbing Training Assessor: Persons applied for this category of registration has passed the relevant plumber trade test as specified in the Manpower training act section 28 or 13 and/or has obtained a plumber qualification in terms Skills Development Act and have completed and passed a relevant accredited assessors course

Body corporates & Managing agents

Body corporates & Managing agents

1.SOSCALL24 residential complex solutions
•Cost effective preventative maintenance models
•Emergency response and afterhours  services
2.Residential complex water heating financing and maintenance solutions.
•Partnership model in managing and reducing complex costs associated with water heating
•Insurance solutions and liaison to reduce / manage water heating related insurance costs.
3.Technical & Artisan Support for Complex clients
•Dedicated Soscall24 on call technical manager brings specialist skills to body corporate maintenance staff

Property Developers & Build. Contractors

Property Developers & Build. Contractors

1.Early involvement in build phase of complexes
•Effective water heating solutions customized to the complex and objectives of developer
•Technical expertise and onsite experts to ensure our developer clients have high-quality cost-effective solutions
2.Water Heating finance working capital solutions
•Customized working capital / finance solutions for developers and contractors
•Materials management and supply solutions
3.Local Community training and certification support
•Developer support solutions in local training needs

Architects, Quantity surveyors, Property design and specification companies

Architects, Quantity surveyors, Property design and specification companies

1.SOSCall24 works closely with client technical teams for the specification and configuration of integrated heat pump, solar thermal panel and geysers, electronic control and electrical integration into the property.
2.Technical advisory to Architects
•Deep knowledge and expertise in key products and technologies to ensure what’s specified in the best of breed and most cost effective for that property.
•Bringing expert product and technology knowledge for cost effective home solutions