Welcome to SOSCall24, For our emergency solutions

Our Services

Our mission is the harnessing, conversion, effective utilisation and storage of the sun’s limitless energy.

Home Assistance Services

Home Assistance Services

Water Heating

•Electric Geysers • Solar Geysers •Heat Pumps
•Gas Geysers •Hydroboils •Hot water systems

Water Pipes & Mains
•Burst Pipe repairs •Leak detection & repair •Post & prepaid meters
•Storage Tanks & filtration solutions •General maintenance

Drainage & Sewers

•Repair Blocked drains • Toilets, urinals, sinks • CCTV pipe inspections • High pressure sewer & drain jetting •Grease traps, sump pump •Grey water systems

Rain & Stormwater

•Rainwater & storm water •Rainwater & grey water harvesting •Roof Catchment & Ground Catchment • Gutter systems and repairs
Irrigation

•Residential & Commercial Irrigation •Surface irrigation •Sprinkler systems •Drip/trickle solutions •Subsurface solutions •Residential and commercial pressure pump solutions

Pool Maintenance

Pool monthly maintenance & call-outs •pool technology & equipment •Pool water analysis •Leak detection •pumps & filters •Pool heating solutions •Renovations

Building Maintenance

•Electrical Maintenance •Ceiling repairs & solutions •Flooring repairs & maintain •Painting & wall coverings •Windows & Glazing •Carpentry & Doors •Roofing repairs and solutions

Residential Solar Energy

•Integrated home Energy  solutions •Heat pump, pool pump, solar geyser, PV solar energy and battery storage solutions •Solar powered Borehole pumps systems

Solar Thermal : Water heating solutions

Solar Thermal : Water heating solutions

Our mission is the harnessing, conversion, effective utilisation and storage of the sun’s limitless energy.

1.Water heating is 35%‐45% of the average home’s electricity bill
2. In the next four years based on current rate increases the average home’s electricity bill will double.
3. SOSCall24 works with clients to specify, configure, install and certify  the most appropriate water heating solution for client application, environment and budget

Flat Plate Collector Systems

SOSCall24 is a Distributor and installer of various OEM brands including NovaSun flat plate panels systems  of the Patented Panel designs which eliminate all Common problems with Evacuated tubes and other flat plate collectors

•System cannot overheat (No Stagnation)
•Does not freeze   &  Hail resistant
•maintenance-free, easy to install
•Systems Guaranteed for 5 or 10 years

Evacuated Tubes (EV Tubes) Collector Systems

•Can be plumbed into all rooms of house e.g. Bathroom and Kitchen etc. (pressurized)

•Evacuated tubes are sensitive to hail / stones •Thus requires maintenance

•Can be Subject to overheating (Stagnation), requires correct specification

•Exceptional track record in terms of performance and reliability

Heat Pump Solutions

Commercial Heat Pumps

•Save up to two-thirds or more on commercial water heating costs

•Ideal for hotels, guesthouses, B&B’s, universities, factories and offices

•Modularity allows multiple units to be linked •Water output temperature adjustable from 40°C to 60°C
Heat pumps utilise the solar heat stored in the surrounding environment. This provides approximately 75% of the heat pumps heating energy, with only 25% of external energy required in the form of electricity to achieve a heat output of 100%. Thus 1kw of electricity used in a heat pump is the equivalents of 4kw for a normal geyser.

Gas Water Heating Systems

Tankless water heaters use less energy because they provide on demand hot water, as opposed to a traditional water heater that stores and heats water in a tank. 

They also have a longer expected lifespan than a traditional water heater, 20 years vs. 10-12 years.  Tankless water heaters take up less space than traditional and require less maintenance

  Water Heating: Electric & Solar thermal services

 Water Heating: Electric & Solar thermal services

1.24 hr. Burst Geyser Replacements & Upgrades
2. Solar Geysers and Solar Thermal Panel System Installations & Maintenance
3. Heat Pump Installations & Maintenance
4.Electric Geyser to Solar Conversions

Insurance Industry & Property Developer Solutions

Effective Emergency Response : Hot Water Systems
•Roving teams that can respond to insurance burst geysers emergencies
Homeowner customer relations
•Our teams are well trained in homeowner friendly engagement and management, ensuring insurance policy holders have a positive experience .
•Our teams are coordinated by dedicated central staff, who consistently give feedback to the incident manager / insurer on live status of claims from start to conclusion.
Residual Damages
•First response capability to assess, take measurements and compile preliminary report for insurer on residual damage towards repair quotation.
Integrated Solutions
SOSCall24 works closely with client technical teams for the specification and configuration of integrated heat pump, solar thermal panel and geysers, electronic control and electrical integration into the property.
•SOSCall24 technical management offers end to end project management solutions for clients for the delivery of water heating solutions on client developments
•SOSCall24 will work with developer on most appropriate funding solutions for renewable energy solutions on developments and commercial properties.

Hot Water System Knowledge and Expertise

Our teams are regularly trained and practically tested in their ability to assess, accurately diagnose and  trouble shoot hot water system according to the SANS codes
SOSCall24technical management and installation operations are experts on
•SANS 10254 – The installation, maintenance, replacement and repair of fixed electric storage water heating systems
•SANS 10106 – The installation, maintenance, repair and replacement of domestic solar water heating systems
•SANS 1352 – The installation, maintenance, replacement and repair of domestic air pumps source water Heating heat pump systems.
Our teams have been trained and are experienced in Various OEM Warranty Policies

Installations compliance & quality 


Solar (Qualified) Installer: Persons applied for this category of registration has passed the relevant plumber trade test as specified in the Manpower training act section 28 or 13 and/or has obtained a plumber qualification in terms of the Skills Development Act and have completed and passed the relevant Solar Elective Skills Program.

Plumbing Training Assessor: Persons applied for this category of registration has passed the relevant plumber trade test as specified in the Manpower training act section 28 or 13 and/or has obtained a plumber qualification in terms Skills Development Act and have completed and passed a relevant accredited assessors course.

  Solar energy solutions

Power Storage Solutions

Driven by better battery technology and the challenges of grid-connected solar systems, off-grid solar is the most advisable solution in the current renewables legislative and commercial environment.
Lithium-ion batteries are a superior technology compared to the lead-acid batteries : they last longer, are more compact, more efficient, easier to maintain, and comparatively more sustainable.

Residential Solar Energy Systems

The sun is the most powerful energy source, the energy that it provides to the Earth for one hour, could meet the global energy needs for one year.
Residential Energy Solutions 
•Integrated home solutions – heat pump, pool pump, solar geyser, PV solar energy and battery storage
•Solar energy systems don’t require a lot of maintenance
•Residential complexes and flats solutions

Solar Application Solutions & Products

•Solar Street lights & Mast lighting
•Solar Powered Billboard lighting
•Solar powered Borehole pumps systems
•Solar Pump Station solutions
•Products & Accessories
•Solar PV Panels
•Inverter range
•Cell phone charger kits
•Surveillance camera solar power